AVT Productions’ Rick L’Heureux and Edward Padilla attended the Rental & Staging Network (RSN) Leadership Symposium in Washington, DC, on July 27-29. Rick is also an RSN board member. Every member company of RSN was represented at this year’s Symposium, themed the Exceptional Experience.

Sessions included:

  • The Secret to Customer Experience Success
  • Exceptional Experiences from the Client Perspective
  • Evolution of Our Business – Moving from Supplier to Event Partner
  • Architecting Experiences Aligned to Lead Types
  • The Path to Employee Engagement
  • Digital Solutions to Enhance the Participant Experience
  • Mapping the Process of Integrating Creative Services into the AV Offering

RSN DC2The Symposium also had a great line-up of vendor partners. Attendees experienced an excellent educational experience, an interactive Engagement Zone, a great new mobile app (courtesy of EventMobi), and fun and engaging networking.

In 2007, the like-minded principals of five leading audio visual production companies established the Rental & Staging Network, which now numbers 25 member locations across the U.S. and Canada. The RSN vision has been to create a nationwide alliance of the audio visual industry’s best providers, who each meet high ethical standards, and to give them a forum for sharing best practices and technology solutions.

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